I am very frustrated with trying to get my labels sent to me. I have made 3 orders now and I pay using "my wallet" and there is no option to request labels be sent. I have tried leaving a request in comments box on my last order and that didn't work so I emailed them. It took almost a month for them to respond to my email. I received my order in early sept. and they didn't send my labels until oct. 10th and I still haven't received them. I am trying to place another order so I asked the online help what I needed to do to be sure they got my request to for labels. their answer was to leave a comment in the comment box when I order. If it didn't work last time why would I expect it to work this time? It shouldn't be this big an issue to get my labels sent to me!